JONAED

The study investigated conflict management strategies for improving secondary school administration in Imo State. It was a descriptive survey carried out in Imo State Secondary Schools with Senior Secondary School Principals (SSSP) and Junior Secondary School Principal (JSSP) as the respondents. The population of the study was 482 principals in the 274 secondary schools from the six education zones of Imo State. The study was a census study no sample was conducted. The instrument for data collection was a researcher-made questionnaire. The researcher collected the instrument with the help of a trained research assistant. The instrument was adequately validated by 3 experts in the relevant field. Mean rating, ranking and t- test statistics were used to analyze the data collected. The finding revealed that five strategies out of the 10 listed for conflict management were effective for improving secondary school administration and out of all the strategies, negotiation was the most effective. Based on the findings the researchers recommended among others that the relevant authority should train principals on effective conflict management strategies for better administration service delivery.